Refunds and cancellation
Try Pro free first. If it still isn’t right, ask within 14 days.
Pro comes with a free trial that needs no card, so you see it work on your own money before you pay. If you pay and change your mind, here is what you get back.
Try it before you pay
Your first statement or screenshot import starts 14 days of Pro, free, with no card. When the trial ends you move to the free plan unless you choose a paid plan.
Cancel any time
Cancel from Billing in the app (Paddle’s billing page opens from there). Pro stays on until the end of the period you paid for, and nothing more is charged. Unused days of a month or year aren’t refunded, except as below.
Full refunds
- Within 14 days of your first payment on Pro, monthly or yearly: a full refund, once per customer.
- Within 14 days of a yearly renewal: a full refund of that renewal, and Pro ends.
We may decline repeated buy-and-refund requests. Nothing here limits the rights the law of your country gives you.
How to ask
Email nathan@richdue.com from the address you bought with. Paddle, our reseller and merchant of record, returns the money to the card or account you paid with. It usually shows within a few days, and your bank may take longer. Paddle’s buyer terms apply to the payment as well.
Bought on iPhone?
Apple charges for purchases made in the iPhone app, so Apple handles their refunds. Ask at reportaproblem.apple.com.
The rest of the deal is in the Terms.